Terms & Conditions
The online purchase of any products or items on the website www.reliveitreloveit.al (hereafter, the “Site”) is subject to the prior knowledge and acceptance of these terms and conditions (hereafter T&Cs).
Article 1: Company Identity
RELIVE IT RELOVE IT, headquartered at [insert address], Albania, and registered under the National Registration Center [insert registration number], operates the Site. For inquiries, please contact [insert email address or phone number].
Article 2: Purpose
These T&Cs define the terms under which RELIVE IT RELOVE IT manages the online sale of its items on the Site. They outline the rights and obligations of both parties and apply to all sales made to buyers (hereafter “Customers”). Acceptance of these T&Cs is required for any purchase. The T&Cs may be amended at any time, with the updated terms applicable to all future transactions. Customers are encouraged to review these T&Cs before each purchase.
Article 3: Customer Information
The sale of items on the Site is exclusively for personal use and not for resale. By placing an order, the Customer confirms that they are acting as a private individual. Any fraudulent or professional use may result in the cancellation of the order.
Article 4: Customer Account
To place an order, Customers must create a personal account. They are responsible for ensuring all information provided is accurate and up to date. Customers are solely responsible for maintaining the confidentiality of their login credentials.
RELIVE IT RELOVE IT reserves the right to close any account for misuse or violation of the T&Cs, including but not limited to:
Non-payment for previous orders.
Fraudulent activity.
Article 5: Ordering Process
Orders can be placed by adding items to the shopping cart and completing the checkout process. Customers must review their order, confirm delivery details, and make payment. Upon successful payment, an order confirmation will be sent via email. Orders are subject to item availability.
Article 6: Pricing
Prices are listed in EURO (EUR) and include applicable VAT. Delivery fees, if any, will be displayed during the checkout process. RELIVE IT RELOVE IT reserves the right to update prices at any time. Customers will be charged based on the prices displayed at the time of order confirmation.
Article 7: Payment
Payment is required in full at the time of order placement. The Site accepts [list payment methods, e.g., Visa, Mastercard, PayPal]. All transactions are securely processed. RELIVE IT RELOVE IT retains ownership of items until payment is fully settled.
Article 8: Delivery
RELIVE IT RELOVE IT delivers within Albania. Delivery times and fees vary based on the chosen method and location. Customers must provide accurate delivery details and are responsible for any additional costs due to incorrect information. Orders will be delivered within 30 days unless otherwise specified. If the delivery timeframe cannot be met, the Customer will be notified and given the option to cancel the order.
Article 9: Returns and Refunds
Customers may return items within 14 days of receipt for a refund or exchange, provided the items are unused, in their original condition, and include all original tags and packaging. Return shipping costs are the responsibility of the Customer, except in cases of defective or incorrect items. Refunds will be processed within 14 days of receiving the returned items.
Article 10: Warranty
Items are covered by a legal warranty for conformity and hidden defects in accordance with Albanian consumer protection laws. For claims, Customers must provide proof of purchase and report the issue promptly.
Article 10: Warranty
All content on the Site, including text, images, and trademarks, is the property of RELIVE IT RELOVE IT and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
Article 12: Privacy and Data Protection
RELIVE IT RELOVE IT complies with Albanian data protection laws. Personal information collected during the order process will be used solely for fulfilling orders and improving the Customer experience. For more details, please refer to our Privacy Policy.
Article 13: Governing Law and Dispute Resolution
These T&Cs are governed by Albanian law. In the event of a dispute, Customers may seek resolution through negotiation or mediation. If unresolved, disputes will be referred to the competent courts in Albania.
Article 14: Amendments
RELIVE IT RELOVE IT reserves the right to amend these T&Cs at any time. The updated version will be available on the Site and apply to all future transactions.
By using the Site and placing an order, the Customer acknowledges and agrees to these T&Cs.